We stand behind everything we sell. If you are not satisfied for any reason, you may return new and unused items within 90 days unless otherwise noted in the original box with all accessories for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller or purchaser. In order to receive a refund, all merchandise must possess the original manufacturer tags and identification stickers. Defective merchandise shall be returned directly to the manufacturer under their return policy; we can help you with that. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of the invoice or packing slip. Shipping and Handling is non-refundable. There are no returns or credit available on pre-spooled line. The Reel Seat reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.

Please contact us to receive a Return Merchandise Authorization number prior to returning the merchandise.

The Reel Seat

707 Union Ave, Suite 101

Brielle, NJ 08730

732-223-5353

[email protected]